QUESTIONS?
Frequently Asked Questions
Do you offer free shipping?
Shipping options and any applicable shipping charges are
displayed at checkout. Please review the shipping information
before completing your order.
What is your return policy?
Please review our Returns and Refunds Policy for information
about eligible returns, return timeframes, and refund
procedures. Contact our customer support team if you need help
with a return.
Do you charge sales tax?
Applicable sales tax, if any, is calculated according to
relevant tax requirements and shown at checkout before
you complete your purchase.
Do your smart home devices work with Alexa and Google Home?
Many of our products are compatible with Amazon Alexa and
Google Home. Check individual product pages for specific
compatibility information. Look for the "Works with Alexa"
or "Works with Google Home" indicators.
How can I contact customer support?
You can contact our customer support team through the
Contact Us page on our website. Include your order number,
if applicable, and a description of how we can help.
Do you ship outside the United States?
Shipping availability depends on your destination and the
products ordered. Enter your shipping address at checkout
to check whether delivery is available for your location.